Retail vs Online shopping – Black Friday @ amazon

This entry was posted by on Thursday, 26 November, 2009 at

Just a quick note for shoppers, some good deals are available at amazon’s black friday sale.

Retail vs Online Shopping

I had thought about fighting the crowds tomorrow to get some good deals. I had a few specific things in mind–with one of them being a new dishwasher. Well, I did some researching on what models I wanted. I narrowed it down to features and reviews and within a certain price range.

After that, I got my list of of 4 top dishwashers that I was looking at. So I looked at all the local stores ad’s to find out if any of them were selling the particular models–I was hoping best buy would have one of them, since I had some gift certificates to use.

Well, after all the research, I was not able to find any of my items available in the store—they were only available online. What’s up with that. The stores just didn’t carry them. So I was disappointed in the retail shopping for my specific items.

I will probably end up purchasing it online after all.

I did see some good deals in retail flyers, but mostly it was for stuff that was not what I wanted, maybe older models or last year’s items that they were discounting heavily, not something that I would end up buying anyways.

Anyone have any thoughts this? Have you had a different experience than me on finding exactly what you wanted and it WAS available at a store on black friday?

-Lockley

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3 Responses to “Retail vs Online shopping – Black Friday @ amazon”

  1. Common Problems with Online Shopping-Despite the many advantages of online shopping there are also problems which may occur with this type of shopping. These problems such as ordering the wrong item, receiving the wrong item and the need to return an item can often be significant enough to make a potential online shopper reconsider the decision to purchase an item online. Although these problems are some of the most common which occur in online shopping they do not necessarily happen frequently. However, when these problems do occur they can cause a great deal of stress and frustration for the online shopper. This article will discuss some of these common problems in an attempt to help the reader make a wise decision about whether or not to purchase an item online. Ordering the Wrong Item When shopping in traditional stores it is quite difficult to accidentally purchase the wrong item because the sales process typically involves the consumer physically carrying the item up to the sales counter to make the purchase. However, in online shopping where the consumer never physically handles the item before the purchase is complete and the item delivered it is certainly possible to purchase the wrong item. This can occur when the shopper uses the website to make the purchase and clicks on the wrong item or when the consumer contacts customer service to make the purchase and provides the wrong product number. Even if the consumer clicks on the correct product and provides an accurate product number he may still make a mistake in the ordering process if there are options such as size or color associated with the item. This problem can be rather troubling because the consumer will be disappointed when the incorrect item is received. Receiving the Wrong Item-Even when online shoppers do not make mistakes during the ordering process it is still possible for the consumer to receive the wrong item. This often occurs when the orders are filled by hand and a mistake is made in the warehouse. A warehouse maker may ship the wrong item completely or may ship the correct item in the wrong size or color. Again the consumer will likely not know a mistake was made until the order arrives. The online retailer will likely take responsibility for returning the incorrect item and will ship the correct item as soon as possible. However, this may not completely correct the problem in all cases. For example a consumer who purchased an item for a specific event may not receive the replacement item in time for the event. The Need to Return an Item

  2. In situations where the online shopper orders the wrong item as well as situations where the online retailer mistakenly ships the wrong item there may be a need to make returns. Although this may not seem to be a huge problem it can be particularly troubling for some consumers. In particular online shoppers who opt to do their shopping online specifically because they work odd hours may have a great deal of difficulty making returns. This is because the process of shipping the item back to the online retailer will generally involve taking the item to a post office. Depending on the hours in which the consumer works, it may be difficult to get to a post office during regular business hours and may require the shopper to take time off from work to make the return.

  3. Hello, I was just reading your post; Retail vs Online shopping – Black Friday @ amazon @ The Gentes Site. I don’t know if you have seen it or any of your readers but there is a new free shopping application that makes it easy to find the best internet price on any item. I got it last Saturday for free and it still is I am sure.


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